Privacy Policy – Vitruvian Bali

Introduction

Vitruvian Bali values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and studio services. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, contact information (email address, phone number), and payment information (for deposits and payments).

Class and Session Details: We collect information related to your Pilates classes and personal training sessions, including the services you request, class times, fitness goals, health considerations, and any special requests or preferences.

Website Usage Information: We automatically collect information about your use of our website, including your IP address, browser type, pages visited, and referral sources. This information helps us improve our website and services.

Use of Information

Service Provision: We use your personal information to schedule and provide Pilates classes and personal training services, including class reminders and confirmations.

Communication: We may use your contact information to send you relevant updates, class schedules, wellness tips, and newsletters. You can opt out of these communications at any time.

Payment Processing: Your payment information is used solely for processing deposits and payments for studio services.

Customer Support: We may use your information to respond to your inquiries, requests, or complaints.

Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our terms and conditions.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee the security of your information.

Sharing of Information

Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering studio services. These providers are contractually obligated to maintain the confidentiality and security of your information.

Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights, privacy, safety, or property.

Your Choices

Access and Correction: You may access and correct your personal information by contacting us at admin@vitruvianbali.com.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or maintain personal information from individuals under 18 years of age.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with the revised date.